Frequently Asked Questions

What Would You Like to Know?

How long does it take to match a family with an Educator?

This can vary on our Educators availablity. We highly recommend applying to the educators you feel best suit your needs and getting on their waitlists. Another handy hint is to take the days they can offer you as you are more likely to be offered other spaces as they become available.

What does your vetting procedure include?

All of our Educators must complete a very indepth vetting process. They and their Family members are required to have National police clearances and working with children checks . The Educators also go through a complete reference and back ground check as well as complete a variety of tailored inductions.

Fees and Levies

At White Gum Family Day Care Service each Educator can set their own fee rate ( approved by us) this fee will include an Educator levy. Our rates are very comparable with others in the sector and are applied before the CCS rate is taken into account. If you are entitled to CCS your gap fee will reflect a smaller total.